Issue with Stars

Web

Students believe they have earned more stars than is displayed.

  • Star count is displayed for each book. The total number of stars students  have earn is not displayed. Make sure that the students select each book in their portfolio to view all the stars they have earned.

iPad

Students have completed an activity but did not receive a star.

  • A lag may occur on mobile devices between the time an activity is completed and the time a star is displayed.  
If you need more information about stars, please refer to the page entitled What Are Stars?.

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